ISO 9001:2000 in brief [electronic resource] / Ray Tricker and Bruce Sherring-Lucas.
2001Description: 1 online resource (1 v.) : illISBN:- 9781136391217
- 1136391215

Description based on print version record.
Includes bibliographical references and index.
What is quality? -- What is a quality management system? -- The history of quality standards -- Who procedure quality standards? -- What is ISO 9000:2000? -- How quality helps during a product's life cycle -- Who controls quality in an organisation? -- What are the purchaser's responsibilities? -- What are the supplier's responsibilities?.