Customer relationship management using business intelligence [electronic resource] / by Graham R. Sturdy.
2012Description: xiv, 397 p. : illISBN:- 1443840793
- 9781443840798
- 9781443842976 (e-book)
- HF5415.5 .S78 2012eb

Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.