The library's crisis communications planner [electronic resource] : a PR guide for handling every emergency / Jan Thenell.
Publication details: Chicago : American Library Association, c2004.Description: vii, 77 p. : illISBN:- 0838908705 (pbk. : alk. paper)
- 021.7 22
- Z679.7 .T45 2004eb

Includes bibliographical references (p. 73-74) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.