Soft skills for the BPO sector [electronic resource] / Shalini Verma.
c2009Description: 1 online resource (247 p.) : illISBN:- 9788131773123
- 8131773124
- Soft skills for the business process outsourcing sector

Title and author name taken from resource description page (viewed Apr. 17, 2012).
Imperfect: lacking t.p.
Includes bibliographical references.