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	1.		Image from Amazon.com	Continual service improvement manager : careers in IT service management / David Whapples. by Whapples, David [author.] ebrary, Inc Series: BCS Guides to IT RolesPublisher: Wiltshire, England : BCS, 2015Copyright date: copy©2015 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	2.			Continual service improvement manager : careers in IT service management / David Whapples. by Whapples, David [author.] Safari eBooks Series: BCS guides to IT rolesPublisher: Swindon, UK : BCS, [2015]Copyright date: (copy)2015 Other title: Careers in IT service management Careers in information technology service management Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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