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Lean communication : applications for continuous process improvement / Sam Yankelevitch and Claire F. Kuhl.

By: Contributor(s): Series: Supply and operations management collectionPublisher: New York : Business Expert Press, 2015Edition: First editionDescription: 1 online resource (1 volume) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781631572395
  • 1631572393
Subject(s): Genre/Form: LOC classification:
  • HD58.9
Online resources:
Contents:
The cost of complexity : the impact of language, culture and distance on operations -- A process called communication : an opportunity for waste in our daily interactions -- Acts of unintended communication : our actions and the messages they send -- Continuous improvement of the communication process : VSM, 5S, PDCA, and more -- The tip of the tip of the iceberg : bringing the issue to the surface -- A leadership challenge : use lean thinking in global communication.
Item type: eBooks
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Description based on online resource; title from title page (Safari, viewed October 11, 2017).

Includes bibliographical references and index.

The cost of complexity : the impact of language, culture and distance on operations -- A process called communication : an opportunity for waste in our daily interactions -- Acts of unintended communication : our actions and the messages they send -- Continuous improvement of the communication process : VSM, 5S, PDCA, and more -- The tip of the tip of the iceberg : bringing the issue to the surface -- A leadership challenge : use lean thinking in global communication.

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