Lean communication : applications for continuous process improvement / Sam Yankelevitch and Claire F. Kuhl.
Series: Supply and operations management collectionPublisher: New York : Business Expert Press, 2015Edition: First editionDescription: 1 online resource (1 volume) : illustrationsContent type:- text
- computer
- online resource
- 9781631572395
- 1631572393
- HD58.9

Description based on online resource; title from title page (Safari, viewed October 11, 2017).
Includes bibliographical references and index.
The cost of complexity : the impact of language, culture and distance on operations -- A process called communication : an opportunity for waste in our daily interactions -- Acts of unintended communication : our actions and the messages they send -- Continuous improvement of the communication process : VSM, 5S, PDCA, and more -- The tip of the tip of the iceberg : bringing the issue to the surface -- A leadership challenge : use lean thinking in global communication.