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Analyzing performance in service organizations / by H. David Sherman and Joe Zhu. by Publisher: Cambridge, MA : MIT Sloan Management Review, [2013]Copyright date: (copy)2013 In: MIT Sloan management review Vol. 54, no. 4 (Summer 2013)
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3. eBooks
The pitfalls of non-GAAP metrics : lurking within the financial statements and communications of public companies is a troubling trend : alternative metrics, once used sparingly, have become increasingly ubiquitous and more detached from reality / H. David Sherman, S. David Young. by Publisher: [Cambridge, Massachusetts] : MIT Sloan Management Review, [2017]Copyright date: (copy)2017
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  • Pitfalls of non-generally accepted accounting principles metrics
Contained in (manifestation): MIT Sloan management review Vol. 59, no. 2 (Winter 2018)
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