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Conflict resolution [electronic resource] : mediation tools for everyday worklife/ by Daniel Dana.

By: Contributor(s): Series: Briefcase books series | McGraw-Hill's AccessEngineeringPublication details: Chicago, Ill. : McGraw-Hill Education LLC., c2001.Description: xii, 169 p. : ill., figs., tablesISBN:
  • 9780071364317
  • 0071364315
Subject(s): Genre/Form: DDC classification:
  • 658.4/053  21
LOC classification:
  • HD42  .D358 2001
Online resources: Available additional physical forms:
  • Also issued in print and PDF version.
Abstract: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Item type: eBooks
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"Mediate between your employees ; Prevent conflicts from escalating ; Managing conflicts strategically." -- Cover

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

Also issued in print and PDF version.

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