Benefits management [electronic resource] : delivering value from IS & IT investments / John Ward, Elizabeth Daniel.
Series: John Wiley series in information systems | Safari Books Onlinec2006Description: xvii, 399 p. : ill. ; 23 cmISBN:- 9780470094631
- 047009463X

Includes bibliographical references (p. 386-391) and index.
The challenge of IS/IT investments -- Understanding the strategic context -- The foundations of benefits management -- Establishing the why, what, and how -- Building the business case -- Stakeholder and change management -- Implementing a benefits management approach -- The importance of context -- From projects to programmes to portfolios -- Creating a better future.
Electronic reproduction. Boston, Mass. : Safari Books Online, 2009 Mode of access: World Wide Web. Available to subscribing institutions. s2009 maun s