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1.	Image from Amazon.com	Designing service processes to unlock value [electronic resource] / Joy M. Field. by Field, Joy M Safari eBooks Series: Service systems and innovations in business and society collection Edition: 1st ed. 2012 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Lean sigma methods and tools for service organizations [electronic resource] : the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming. by Motwani, Jaideep Ptacek, Rob Fleming, Richard Safari eBooks Series: Service systems and innovations in business and society collection Edition: 1st ed. 2012 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Achieving service excellence : maximizing enterprise performance through innovation and technology / C.M. Chang. by Chang, C. M. (Ching Ming), 1935- [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York : Business Expert Press, 2014 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Service and service systems : provider challenges and directions in unsettled times / Steve Baron, Philippa Hunter-Jones and Gary Warnaby. by Baron, Steve (J. Steve) [author.] Hunter-Jones, Philippa [author.] Warnaby, Gary [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2014 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	Citizen-centered cities. Volume I, Case studies of public involvement / Paul R. Messinger ; with contributions from Marco Adria, Fiona Cavanagh, Michelle Chalifoux, Moein Khanlari, Edd LeSage, Heather Stewart, and Rosslynn Zulla. by Messinger, Paul R [author.] Adria, Marco L, 1959- [author.] Cavanagh, Fiona [author.] Chalifoux, Michelle [author.] Khanlari, Moein [author.] LeSage, Edward C, 1948- [author.] Heather Stewart [author.] Zulla, Rosslynn [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2017 Other title: Case studies of public involvement Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Service thinking : the seven principles to discover innovative opportunities / Hunter Hastings and Jeff Saperstein. by Hastings, Hunter [author.] Saperstein, Jeff [author.] Safari eBooks Series: Service systems and innovations in business and society collectionPublisher: New York, NY : Business Expert Press, 2014 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	Profiting from services and solutions [electronic resource] : what product-centric firms need to know / Valarie A. Zeithaml ... [et al.]. by Zeithaml, Valarie A Safari eBooks Series: Service systems and innovations in business and society collection Edition: 1st ed. 2014 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Service design and delivery : how design thinking can innovate business and add value to society / Toshiaki Kurokawa. by Kurokawa, Toshiaki [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2015 Other title: How design thinking can innovate business and add value to society Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	Modeling service systems / Ralph D. Badinelli. by Badinelli, Ralph D [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com	Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam. by Enz, Cathy A, 1956- [author.] Kimes, Sheryl E [author.] Siguaw, Judy A [author.] Verma, Rohit [author.] Walsh, Kate [author.] Withiam, Glenn [editor.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
11.	Image from Amazon.com	People, processes, services, and things : using services innovation to enable the Internet of everything / Hazim Dahir, Bil Dry, and Carlos Pignataro. by Dahir, Hazim [author.] Dry, Bil [author.] Pignataro, Carlos [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press 2015 Other title: Using services innovation to enable the Internet of everything Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
12.	Image from Amazon.com	All services, all the time : how business services serve your business / Doug McDavid. by McDavid, Doug [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2016 Other title: How business services serve your business Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
13.	Image from Amazon.com	Matching services to markets : the role of the human sensorium in shaping service-intensive markets / H.B. Casanova. by Casanova, H. B [author.] Safari eBooks Series: Service systems and innovations in business and society collectionPublisher: New York, NY : Business Expert Press, 2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
14.	Image from Amazon.com	Designing service processes to unlock value / Joy M. Field. by Field, Joy M [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: Second edition. Publisher: New York, NY : Business Expert Press ; [Tempe, Arizona] : Center for Services Leadership, 2017 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com	Sustainable service / Adi Wolfson. by Wolfson, Adi [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press, 2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
16.	Image from Amazon.com	FairPay : adaptively win-win customer relations / Richard Reisman ; foreword by Adrian Payne. by Reisman, Richard [author.] Payne, Adrian [writer of foreword.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York : Business Expert Press, 2016 Other title: Fair pay Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
17.	Image from Amazon.com	Service innovation / Anders Gustafsson, Per Kristensson, Gary R. Schirr, and Lars Witell. by Gustafsson, Anders, 1964- [author.] Kristensson, Per [author.] Schirr, Gary R [author.] Witell, Lars [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York, NY : Business Expert Press : Center for Services Leadership, W.P. Carey School of Business, Arizona State University, 2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
18.	Image from Amazon.com	Business engineering and service design. Volume I / (acute)Oscar Barros. by Barros, (acute)Oscar [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: Second edition. Publisher: New York, NY : Business Expert Press, 2017 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
19.	Image from Amazon.com	Service design with applications to health care institutions / (acute)Oscar Barros. by Barros, Oscar [author.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. 2017 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
20.	Image from Amazon.com	Collaborative innovation : how clients and service providers can work by design to achieve it / Tony Morgan. by Morgan, Tony [author.] Safari eBooks Series: Service systems and innovations in business and society collectionPublisher: New York, NY : Business Expert Press, 2017 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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Your search returned 24 results.