Includes bibliographical references.

Reactive and proactive dynamic capabilities: using the knowledge chain theory of competitiveness / Clyde W. Holsapple, Jae-Young Oh -- Harnessing knowledge power for competitive advantage / Mark E. Nissen -- How knowledge creation capabilities lead to competitive advantage / Tingting (Rachel) Chung, Ting-Peng Liang, Chih-Hung Peng, Deng-Neng Chen -- The role of social intelligence in acquiring external knowledge for human capital development, organisational learning, and innovation / Eric Kong -- Management of group knowledge and the role of E-WOM for business organizations / Massimo Franco, Francesca Di Virgilio, Loredana Di Pietro -- Knowledge management and the roles it plays in achieving superior performance / Marjorie Delbaere, David Di Zhang, Edward R. Bruning, Subramanian Sivaramakrishnan -- Towards customer knowledge management (CKM): where knowledge and customer meet / Rawan Khasawneh, Ameen Alazzam -- A synthesis of organizational learning and knowledge management literatures / Srinivasan Tatachari, K. S. Manikandan, Srinivas Gunta -- Organizational barriers and facilitators in embedding knowledge strategy / Neeta Baporikar -- Using ERG theory as a lens to understand the sharing of academic tacit knowledge: problems and issues in developing countries: perspectives from Vietnam / Ta Van Canh, Suzanne Zyngier -- Police knowledge management strategy / Petter Gottschalk -- Competitive advantage and automated sharing of tacit knowledge / Michael A. Chilton, James M. Bloodgood -- The effect of knowledge transfer motivation, receiver capability, and motivation on organizational performance / James M. Bloodgood, Michael A. Chilton, Thomas C. Bloodgood -- Knowledge development and protection as competitive advantage / G. Scott Erickson, Helen N. Rothberg -- A method for assessing knowledge loss risk with departing personnel / Murray E. Jennex -- Exploring knowledge types and knowledge protection in organizations / Maslin Masrom, Nik Hasnaa Nik Mahmood, Aida A. Aziz Al-Araimi -- The human element of the knowledge worker: identifying, managing, and protecting the intellectual capital within knowledge management / Ben Tran.

Restricted to subscribers or individual electronic text purchasers.

"This book examines current research in support of knowledge management by focusing on how knowledge resources can be used to create and sustain competitive advantages, combining imitation and innovation theories"--Provided by publisher.

Also available in print.

Mode of access: World Wide Web.

Description based on title screen (IGI Global, viewed 10/22/2013).