000			02465nam a2200457Ia 4500
001			ocm608305661
003			OCoLC
005			20180530135242.0
006			m d
007			cr unu
008			100421s2010 inua s 001 0 eng d
020			_a9780768689754
020			_a0768689759
020			_z9780672330674
020			_z0672330679
035			_a(OCoLC)608305661
037			_aCL0500000065 _bSafari Books Online
040			_aDLC _beng _cDLC _dSafari Books Online, LLC _dAU
049			_aAlfaisal Main Library
090			_aHF5415.5 _b.S7345 2010
100	1		_aStanton, Anne A.
245	1	0	_aSams teach yourself Microsoft Dynamics CRM 4 in 24 hours _h[electronic resource] / _cAnne Stanton.
246	3	0	_aTeach yourself Microsoft Dynamics CRM 4 in 24 hours
260			_aIndianapolis, Ind. : _bSams, _cc2010.
300			_a1 online resource (xiii, 459 p.) : _bill.
490	1		_aSams teach yourself in 24 hours
500			_aDescription based on print version record.
500			_aIncludes index.
505	0		_aWhat is Microsoft Dynamics CRM? -- The basics : the CRM functionality vocabulary -- The business roadmap -- Infrastructure choices -- Security -- Managing leads -- The account in more detail -- The sales funnel -- Marketing campaigns -- Entering data as a salesperson -- Configuring your interaction with Microsoft Dynamics CRM -- Contacts and activity capture -- Emailing from Microsoft Dynamics CRM -- World mail merge -- Outlook integration -- Workflow : creating simple workflow -- Support management -- Contracts, cases, tickets, and capturing time -- Scheduling -- Utilizing the power of Microsoft Excel with CRM data -- Reporting -- Integration to the other applications -- Microsoft Dynamics CRM utilities you can add -- Microsoft Dynamics CRM as a development framework.
630	0	0	_aMicrosoft CRM.
650		0	_aCustomer relations _xData processing.
650		0	_aRelationship marketing.
650		0	_aManagement information systems.
655		7	_aElectronic books. _2local
710	2		_aSafari eBooks.
776	0	8	_aPrint version: Stanton, Anne A. _tSams teach yourself Microsoft Dynamics CRM 4 in 24 hours _dIndianapolis, Ind. : Sams, c2010 _z9780672330674 _w(OCoLC)426809918
830		0	_aSams teach yourself in 24 hours series.
856	4	0	_uhttp://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9780768689754
942			_2lcc _cEBOOKS
994			_a02 _bUMI
264			_cc2010.
999			_c564341 _d564341