Understanding customer needs
Jayaswal, Bijay K., 1949-
Understanding customer needs software QFD and the voice of the customer / [electronic resource] : At top of t.p.: The design for trustworthy software compilation by Bijay K. Jayaswal, Peter C. Patton, with Richard E. Zultner. - Upper Saddle River, N.J. : Prentice Hall, 2007 - Short cut . - Safari Books Online. .
"This article is an adaptation of chapter 11 from the book Design for trustworthy software by Bijay K. Jayaswal and Peter C. Patton (0-13-187250-8, Prentice Hall)" --Cover.
Electronic reproduction.
Boston, Mass. :
Safari Books Online
2006.
Mode of access: World Wide Web.
Available to subscribing institutions.
9780132351348 013235134X
CL0500000009 Safari Books Online
Computer software--Development.
Computer software--Quality control.
Quality function deployment.
Electronic books.
Understanding customer needs software QFD and the voice of the customer / [electronic resource] : At top of t.p.: The design for trustworthy software compilation by Bijay K. Jayaswal, Peter C. Patton, with Richard E. Zultner. - Upper Saddle River, N.J. : Prentice Hall, 2007 - Short cut . - Safari Books Online. .
"This article is an adaptation of chapter 11 from the book Design for trustworthy software by Bijay K. Jayaswal and Peter C. Patton (0-13-187250-8, Prentice Hall)" --Cover.
Electronic reproduction.
Boston, Mass. :
Safari Books Online
2006.
Mode of access: World Wide Web.
Available to subscribing institutions.
9780132351348 013235134X
CL0500000009 Safari Books Online
Computer software--Development.
Computer software--Quality control.
Quality function deployment.
Electronic books.