Black box thinking : why most people never learn from their mistakes-but some do / Matthew Syed
By: Syed, Matthew.
Publisher: New York, New York : Portfolio/Penguin, [2015]Description: xi, 322 pages ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781591848226 (hardback).Subject(s): Failure (Psychology) | Errors | Success | Organizational behaviorGenre/Form: Print books.DDC classification: 158.1| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | BF575.F14 S94 2015 (Browse shelf) | Available | AU0000000004575 |
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| BF575 .E55 2021 The art and science of compassion, a primer : reflections of a physician-chaplain / | BF575.E55 E45 2017 Empathy. | BF575.E55 L36 2018 Empathy : a history / | BF575.F14 S94 2015 Black box thinking : why most people never learn from their mistakes-but some do / | BF575.F2 H654 2020 Nerve : a personal journey through the science of fear / | BF575.F2 M374 2017 The fear factor : how one emotion connects altruists, psychopaths, and everyone in-between / | BF575.F66 M76 2018 Girl talk : what science can tell us about female friendship / |
Includes index
Includes bibliographical references (pages [297]-310) and index
Part I: The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success -- Part II: Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice -- Part III: Confronting complexity. The nozzle paradox ; Scared straight? -- Part IV: Small steps and giant leaps. Marginal gains ; How failure drives innovation -- Part V: The blame game. Libyan Arab Airlines flight 114 ; The second victim -- Part VI: Creating a growth culture. The Beckham effect ; Redefining failure -- Coda: The big picture
"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail,"--Amazon.com