Managing service operations [electronic resource] : design and implementation / Bill Hollins and Sadie Shinkins.

By:

Hollins, Bill

Contributor(s):

Publication details: London : SAGE, 2006.Description: 1 online resource (xii, 299 p.) : illISBN:

9781446214220 (ebook) :

Subject(s):

Service industries -- Management

Genre/Form:

Electronic books.

Additional physical formats: Print version :: No titleDDC classification:

658 23

LOC classification:

TS155 .H645 2006

Online resources:

Click here to access online

Summary: Readers are introduced to the main differences between managing services to managing products & given a concise induction into the core principles of operations management.

Item type:

eBooks

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Title notes ( 4 )

No physical items for this record

Includes bibliographical references and index.

Readers are introduced to the main differences between managing services to managing products & given a concise induction into the core principles of operations management.

Specialized.

Description based on print version record.