The human side of reference and information services in academic libraries : Adding value in the digital world / Lesley S.J. Farmer.
Series: Chandos information professional series2007Description: 1 online resource (1 ebook (xxi, 134 pages))Content type:- text
- computer
- online resource
- 9781780631004
- 1780631006
- Academic libraries -- Reference services
- Internet in library reference services
- Bibliothèques universitaires -- Services de référence
- Internet dans les services de référence (Bibliothèques)
- LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General
- Academic libraries -- Reference services
- Internet in library reference services
- Wetenschappelijke bibliotheken
- Inlichtingenwerk (dienstverlening)
- Handelen
- Wissenschaftliche Bibliothek -- Auskunftsdienst -- Aufsatzsammlung
- Auskunftsdienst -- Wissenschaftliche Bibliothek -- Aufsatzsammlung
- Z675.U5
eBooks
Includes bibliographical references and index.
Technology impact on information needs and behaviours of the academic -- community -- Technology impact on reference and information services staffing -- Technology impact on reference resources -- Technology impact -- on packaging reference and information -- Technology impact on physical access to reference and information services -- Technology impact on intellectual access for reference and information services -- Technology impact on evaluating reference and information services.
This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty.
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