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1. eBooks
ITIL foundation exam / by Jill Knapp. by Series: LiveLessons (Indianapolis, Ind.)Publisher: [Place of publication not identified] : Pearson IT Certification, 2015
Other title:
  • Information technology infrastructure library foundation exam
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2. eBooks
ITIL V3 foundation exam video mentor [electronic resource] / Jill Knapp. by 2011
Other title:
  • Information Technology Infrastructure Library V3 foundation exam video mentor
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